Service Desk Officer (ASO3) | Port Adelaide

An ideal contract role for an ASO3 Service Desk Support Officer seeking opportunity within a fast-paced, customer-focused government environment? Port Adelaide location to June 2026.

YOU | Bring your experience in customer service and business systems support, along with your commitment to delivering high-quality service, to this great opportunity within a South Australian Government setting. Your professional communication style, strong attention to detail, and ability to work confidently with a diverse range of stakeholders will see you succeed in this role. You will also bring:

• Experience in a customer service or call centre environment
• Accounts Payable / Accounts Receivable experience
• Experience using Basware and CHRIS21
• Intermediate Microsoft Word and Excel skills
• Strong verbal and written communication skills
• High attention to detail and accuracy
• Proven ability to manage high volumes of work and meet deadlines
• A current National Police Clearance (mandatory)

THE ROLE | You will provide front-line support to users of government business systems, working both independently and as part of a collaborative Service Desk team. Provide timely and high-quality front-line customer service to stakeholders via phone and email. The role requires the ability to work effectively both independently and as part of a team, meeting deadlines and proactively identifying and solving problems. You will also collaborate with your team to achieve daily targets and actively contribute to shared goals.

THE CLIENT | Our South Australian Government client offers a supportive and collaborative team environment, a stable long-term contract through to 31 July 2026, and the opportunity to gain valuable government experience.

TR3 RECRUITMENT | We are a boutique recruitment firm specialising in tailored recruitment and consulting services. Our focus is on building trusted partnerships with both candidates and clients, underpinned by our core values of sustainability, mutuality, and trust.

Interested? Click Apply now, or for a confidential conversation contact one of our team.

If this role isn’t quite right for you but you know someone who would be a great fit, refer a successful candidate and receive a cash bonus. Please visit our website for further details.

TR3 Recruitment is committed to fostering a culture that values diversity and inclusion. Applicants of all ages, people with disability, and Aboriginal and Torres Strait Islander peoples who meet the requirements of this role are strongly encouraged to apply. If you have any support or access requirements, please advise us at the time of application.